RV Rental Fleet Repair Between Bookings

Renters tolerate cosmetic imperfection far more than operators assume. A scuff on a rear corner, oxidation on a sidewall, a small crack in a fiberglass fender skirt: none of that generates a complaint or a refund request. What generates refunds is anything that affects the experience. Air conditioning that cannot hold temperature. A slide that will not retract at the end of a trip. An awning that will not deploy. A refrigerator that will not stay cold. A leak.

So we sort your fleet damage the same way. Booking blockers get repaired now, at whatever the fast path costs during your season. Cosmetic items get batched into your off season, when we can take three units and work through everything at a sensible pace with parts ordered ahead. Operators who run that model spend less overall and lose far fewer rental nights.

When a unit comes to us after a rental with damage you intend to charge back, tell us before we touch it. We photograph the damage under controlled light from multiple angles with a scale reference, note the mechanism where it is determinable, and produce a written repair estimate that separates the renter caused damage from any pre existing condition on the same panel. That separation is what makes a deposit claim or a damage protection claim survive a dispute.

The other half is your intake and return process, which is yours to run. Timestamped walkaround photographs before every rental, including the roof, are worth more than anything we can add afterward. We have seen operators lose four figure claims because the only pre trip photograph was of the front of the coach from thirty feet away in a parking lot at dusk.

The right time to bring rental units in is October through January, and almost nobody does it, because that is when cash is tight and the units are not generating complaints. Then March arrives and everybody needs six coaches ready in three weeks, at exactly the moment when parts lead times are at their worst because the entire industry is ordering the same seals and sealant.

We will build an off season program if you want one: staged intake of two or three units at a time, a written condition report on each, and a prioritized list separating what must be done from what can wait another year. Coaches that go through that once tend to have dramatically fewer in season failures, which is the actual goal.

Posted rates are $210 per hour for body and paint, $260 for mechanical and electrical, $285 for diagnostics with a one hour minimum credited against an authorized repair, and $95 for detail work. Detail matters more for rental operators than anyone else, since a well reconditioned interior directly affects your reviews. Tax of 7.75 percent applies to parts and materials, not labor.

New accounts start on the standard deposit schedule: 50 percent at authorization over $2,000, an additional 25 percent when parts arrive on jobs over $10,000, balance at pickup. Once we have history, purchase order and net terms are available, which matters for operators whose cash flow is seasonal. Card payments over $1,000 carry a 3.5 percent surcharge.

Body and paint labor is posted at $210 per hour. Mechanical and electrical is $260 per hour. Diagnostics run $285 per hour with a one hour minimum that is credited back against an authorized repair. Ranges below reflect jobs we have actually completed.