Statistics
Numbers We Will Stand Behind
Short answer
Our own operational figures are marked as shop data. Industry figures name their source. Nothing here is rounded up to sound better.
24 figures covering OCRV Center operations and the wider repair industry, including cycle times, the share of collision jobs where teardown reveals additional damage, maintenance intervals and posted rates.
Updated 2026-07-29 by OCRV Center Editorial Team
Our Shop
- 35,000 sq ft
- Shop floor area
- Enough depth to put a 45 foot coach in a booth and still run parallel jobs. Facility size is the constraint most RV owners never think about until a shop tells them it will not fit.
- Source: OCRV Center
- 2011
- Year operations began
- Started as a general collision shop and moved into RV, van and fleet specialty work as it became clear nobody local was doing laminated structure properly.
- Source: OCRV Center
- 16
- Carriers billed direct
- Progressive, GEICO, State Farm, AAA SoCal, AAA Enterprises, Mercury, Allstate, American Family, Wawanesa, National General, CSAA, Foremost, Liberty Mutual, Tesla, Cincinnati and AGWS.
- Source: OCRV Center
- Roughly 7 in 10
- Collision jobs where teardown reveals additional damage
- On RV collision work specifically. The visible damage on a laminated wall is a fraction of the real scope, which is why we tear down before finalizing an estimate rather than after.
- Source: OCRV Center job records
- $210 per hour
- Posted body and paint labor rate
- Covers structural, panel, fiberglass and refinish work. Mechanical and electrical is $260. Diagnostics is $285 with the first hour credited against an authorized repair.
- Source: OCRV Center 2026 rate card
- 1 to 2 weeks
- Typical cycle time, minor cosmetic collision
- Single panel, no structural involvement, blend into adjacent panels. Calendar time is close to labor time on jobs this size because parts are usually available.
- Source: OCRV Center job records
- 8 to 20 weeks
- Typical cycle time, major structural collision
- Cap replacement and superstructure correction. Parts availability drives this far more than labor does. A backordered front cap can add three months on its own.
- Source: OCRV Center job records
- About 80 percent
- Share of water intrusion tracing to a roof penetration or termination
- Vents, skylights, AC shrouds, antenna bases and the roof-to-sidewall termination bar. Very little water gets in through the middle of an intact membrane.
- Source: OCRV Center inspection records
- $2,000
- Deposit threshold
- Jobs over $2,000 take a 50 percent deposit at authorization. Jobs over $10,000 take an additional 25 percent when parts arrive. Balance is due at pickup.
- Source: OCRV Center terms
- About 45 minutes
- Drive time from San Clemente
- I-5 north to the SR-91 east, or the SR-73 to the SR-55 when the 5 is stacked through Irvine. Closer to an hour at the wrong time of day.
- Source: OCRV Center
- Around half
- Share of van work involving a documented aftermarket build
- Conversions, solar arrays, lithium banks and cabinetry. On a claim these have to be itemized separately or a carrier values the vehicle as an empty cargo van.
- Source: OCRV Center job records
- 100 percent under $100, 35 percent over
- Parts markup structure
- Published rather than buried. Special order parts require a full non-refundable deposit because they cannot be returned once a manufacturer builds them.
- Source: OCRV Center rate card
- None
- Structural work subcontracted out
- Frame, superstructure, welding, panel, paint and systems all happen in our building. Structural work never leaves the property, which is the whole reason for a facility this size.
- Source: OCRV Center
- 2 to 4 times the visible area
- Typical extent of delamination beyond the visible bubble
- Measured by moisture grid and thermal survey. This gap is the single largest driver of supplements on RV claims, and it is why an outside-only estimate is nearly always low.
- Source: OCRV Center inspection records
- Roughly 30 percent shorter
- Coastal storage effect on sealant service life
- Compared with inland storage. UV combined with salt aerosol and daily marine layer humidity cycling degrades sealant and gasket material measurably faster.
- Source: OCRV Center inspection records
- 100 percent credited
- Estimate credit policy
- The $150 RV systems estimate and the $285 first diagnostic hour are both credited in full against an authorized repair. You pay for the diagnosis, not twice for the work.
- Source: OCRV Center terms
Industry and Regulatory
- More than 11 million households
- RVs in use across the United States
- Ownership grew sharply through the early 2020s, which put a large fleet of vehicles into a repair market that has not added specialty capacity at the same rate.
- Source: RV Industry Association
- Largest state fleet in the country
- California registered RVs
- California consistently leads the nation in registered recreational vehicles, and Orange County carries a meaningful share of it.
- Source: RV Industry Association state data
- Every 6 months
- Recommended roof seal inspection interval
- Most manufacturers specify twice yearly. On a coastal-stored coach we shorten it, because UV plus salt plus marine layer cycling ages sealant faster than inland exposure.
- Source: Manufacturer service literature
- 12 months or 12,000 miles
- Recommended wheel bearing repack interval
- Whichever comes first on a trailer axle. Skipped repacks are behind most wheel-off failures we see towed in, and the part cost is trivial next to the damage.
- Source: Dexter and AL-KO service specifications
- 2 hours monthly under load
- Generator exercise interval
- Onan specifies regular loaded operation. Generators fail from sitting far more often than from running, and carbon fouling from light-load idling causes its own problems.
- Source: Cummins Onan operator literature
- 7.75 percent
- California sales tax applied to parts and materials
- Applies to parts and materials. Labor is not taxed in California, which is why an estimate splits the two rather than showing one number.
- Source: California Department of Tax and Fee Administration
- 4.8 from 214 reviews
- Google rating
- Reflects the public listing at the time of the last site update. Ratings move, and we publish the count alongside the score so the number means something.
- Source: Google Business Profile
- Required on any equipped vehicle
- ADAS recalibration frequency after a collision
- If cameras, radar or sensors sit behind a repaired area, calibration is mandatory. It runs $285 to $1,800 and it is one of the most commonly omitted lines on an outside estimate.
- Source: Manufacturer service procedures