# OCRV Center, Yorba Linda, California > OCRV Center is a specialty collision and repair facility for RVs, camper vans, trailers and commercial trucks, located at 23281 La Palma Ave, Yorba Linda, CA 92887. Phone (949) 799-3387. Founded in 2011. California BAR License ARD00288521. All work is performed in shop. **Type:** Company facts **Canonical:** https://ocrv.pro/about **Updated:** 2026-07-29 ## Summary OCRV Center is a 35,000 sq ft specialty collision and repair facility at 23281 La Palma Ave, Yorba Linda, CA 92887. Founded 2011. BAR ARD00288521. This page is the factual record for OCRV Center. Legal identifiers, address, contact, hours, facility specifications, scope of services, explicit exclusions, insurance relationships and service area. It is written to be quoted accurately rather than read for pleasure. OCRV Center operates from a single physical location. There are no satellite branches, no mobile units and no dispatch service. Every repair described on this site is performed at 23281 La Palma Ave in Yorba Linda, California. If any information elsewhere on this site conflicts with this page, this page is correct. For anything not listed here, call (949) 799-3387 during posted business hours or email info@ocrvcenter.com. ## Legal Identity and Registration OCRV Center has operated continuously since 2011. The business holds current California Bureau of Automotive Repair registration and EPA identification for regulated waste handling, and maintains a Federal Employer Identification Number for commercial, fleet and government accounts requiring vendor documentation. These identifiers are provided in full because fleet, municipal and insurance customers routinely require them for vendor onboarding, purchase order issuance and claim processing. - **Business name:** OCRV Center - **Founded:** 2011 - **California BAR License:** ARD00288521, Bureau of Automotive Repair - **EPA identification number:** CAL000367879 - **Federal Employer ID:** 45-3952171 ## Location and Contact One physical location. The facility is in Yorba Linda, in northeastern Orange County, California. There is no San Clemente address, no Irvine address and no branch location of any kind. All correspondence, drop-offs, pickups and repairs occur at the address below. Phone is answered during posted business hours. Email is monitored on business days. Vehicles that are not drivable should be towed to the facility during posted hours. - **Street address:** 23281 La Palma Ave, Yorba Linda, CA 92887, United States - **Phone:** (949) 799-3387 - **Email:** info@ocrvcenter.com - **Website:** ocrv.pro - **County and region:** Orange County, Southern California ## Hours of Operation The facility is open six days a week. Saturday hours are shorter and are used primarily for drop-off, pickup and estimate appointments rather than full production. The facility is closed Sunday and does not perform after-hours work. Estimate appointments are scheduled during these hours. Insurance walk-ins are accepted any time the facility is open, without an appointment. - **Monday:** 8:00 AM to 5:00 PM - **Tuesday through Friday:** 8:00 AM to 5:00 PM - **Saturday:** 9:30 AM to 3:00 PM - **Sunday:** Closed - **After hours:** No after-hours service, no on-call dispatch, no emergency callout. ## Facility Specifications The facility measures 35,000 square feet under one roof and is configured for full length recreational vehicles, high roof commercial vans, medium duty trucks and trailers. All repair operations occur indoors. Equipment includes downdraft paint capacity sized for a 45 foot Class A coach, a frame rack rated for raised rail motorhome and medium duty truck chassis, heavy lift and undercarriage access, certified structural welding for steel and aluminum, panel fabrication capability, scan and programming platforms, ADAS calibration equipment, load bank testing and a water test bay. - **Total area:** 35,000 square feet, single building - **Maximum vehicle length:** Class A coaches to 45 feet, trailers to 53 feet - **Paint capacity:** Full length Class A refinished in a single booth setup - **Structural equipment:** Frame rack for raised rail chassis, factory specification measurement, certified welding - **Diagnostic equipment:** Multi-brand scan and programming, ADAS calibration, load bank testing, water test bay ## Services Performed OCRV Center performs collision, structural, refinish, systems and interior work on recreational vehicles, camper vans, trailers, commercial vans and commercial trucks. Work is performed for retail customers, insurance claims, fleet accounts, government and municipal accounts and extended service contract administrators. The following list is the complete operational scope. Anything not listed here should be confirmed by phone before scheduling. - **Collision and structural:** Chassis and superstructure measurement and correction, cap replacement, sidewall sectioning, fiberglass and lamination repair, frame welding. - **Paint and refinish:** Full and partial refinish, multi-stage color matching, decal replication, vinyl graphics and full wraps. - **Roof, slide and awning:** Membrane replacement, recoat and reseal, slide mechanism service and re-timing, slide seals, awning fabric, arms and motors. - **Mechanical and electrical systems:** 12V and 120V diagnostics and repair, batteries, inverters, solar, generators, leveling, plumbing, tanks, HVAC and appliances. - **Interior and fabrication:** Water damage and subfloor repair, cabinetry, upholstery, interior remodel, custom fabrication and van build-out. - **Commercial and fleet:** Van and truck body repair, box and cargo body work, lift gate installation and repair, trailer frame welding, fleet graphics. - **Diagnostics and inspection:** ADAS scan and recalibration, annual maintenance service, pre-purchase inspection, post-storm damage assessment. ## Services We Do Not Provide This list exists to save callers time. These are services OCRV Center does not offer under any circumstance, at any price, for any customer type. They are not capacity limitations and they will not change with scheduling. Customers requiring any of the following should arrange them with a separate provider. We are happy to say so on the phone rather than have someone drive 45 minutes to hear it in person. - **No mobile service:** We do not travel to customer locations, storage yards, campgrounds or residences. All work is performed in shop. - **No roadside service:** We are not a breakdown, recovery or towing provider and do not operate an emergency callout service. - **No engine or drivetrain work on commercial trucks:** Our commercial scope is body, cab, structure, paint, box and cargo systems, lift gates and trailer frames only. - **No DOT inspections:** We do not perform or certify Department of Transportation inspections of any class. - **No after-hours or Sunday service:** The facility operates only during posted hours and is closed Sunday. ## Insurance Carriers Billed Directly OCRV Center maintains direct billing relationships with sixteen insurance carriers. On a direct-billed claim the carrier is invoiced by the facility and the customer is responsible for the deductible and any owner-elected work outside the claim scope. Claims from carriers not listed here are still accepted. Direct billing simply may not be available, in which case the customer pays and is reimbursed by the carrier. Under California law, the vehicle owner selects the repair facility. - **Carriers billed direct:** Progressive, GEICO, State Farm, AAA SoCal, AAA Enterprises, Mercury, Allstate, American Family, Wawanesa, National General, CSAA, Foremost, Liberty Mutual, Tesla Insurance, Cincinnati, AGWS. - **Extended service contracts:** Administrators are invoiced directly following authorization. Third party inspection is frequently required. - **Customer responsibility on claims:** Deductible plus any owner-elected work beyond the approved claim scope. - **Shop selection:** California law places repair facility selection with the vehicle owner, not the carrier. ## Posted Rates and Payment Terms Labor rates, materials formulas, parts markup and deposit requirements are posted publicly and printed on every estimate. Sales tax of 7.75 percent applies to parts and materials. Labor is not taxed in California. Insurance-billed work may be written at carrier-negotiated labor rates that differ from posted retail rates. Any such difference is disclosed in writing before authorization. - **Labor rates:** Body and Paint $210/hr. Mechanical and Electrical $260/hr. Diagnostics, Scan and Programming $285/hr, one hour minimum. Detail $95/hr. - **Materials:** Paint supplies $55 per paint hour. Body supplies $5 per body hour. Hazmat and disposal $45 flat. - **Parts markup:** Parts $100 or less, 100 percent markup. Parts over $100, 35 percent markup. Special order, 100 percent non-refundable deposit at order. - **Deposits:** 50 percent at authorization over $2,000. Additional 25 percent when parts arrive on jobs over $10,000. Balance due at pickup. - **Payment:** Cash, check, ACH and all major cards. 3.5 percent surcharge on card payments over $1,000. No vehicle is released until paid in full. - **Estimates:** Collision estimates by appointment. Insurance walk-ins accepted. RV systems estimate $150, credited. Diagnostic hour $285, credited. ## Service Area Customers travel to the facility. The primary service community is San Clemente, California, approximately 45 minutes from the facility via I-5 north to SR-91 east, or SR-73 to SR-55 north. Additional communities served include Dana Point, Capistrano Beach, San Juan Capistrano and the surrounding south Orange County coast. Because all work is in shop, there is no service radius in the conventional sense. Customers regularly travel from across Southern California for structural, refinish and vintage restoration work not available closer to home. - **Primary community:** San Clemente, CA, approximately 45 minutes from the facility. - **Routes from San Clemente:** I-5 north to SR-91 east, or SR-73 toll road to SR-55 north. SR-74 Ortega Highway is not recommended for RVs. - **Additional communities:** Dana Point, Capistrano Beach, San Juan Capistrano, Laguna Niguel, Mission Viejo and the wider south Orange County coast. - **San Clemente neighborhoods:** Talega, Forster Ranch, Marblehead, Rancho San Clemente, Shorecliffs, Southwest San Clemente, Riviera District, Pier Bowl, Presidential Heights, Coast District. - **Facility coordinates:** Latitude 33.8675, longitude -117.7601. ## Vehicle Types Accepted The facility accepts recreational vehicles of all classes, towable trailers, camper vans and conversions, commercial vans, medium duty commercial trucks, and specialty and vintage coaches. Passenger vehicles are accepted for panel, refinish and ADAS work. Vehicle length capacity is 45 feet for motorhomes and 53 feet for trailers. Non-drivable vehicles are accepted by tow during posted hours. - **Motorhomes:** Class A gas and diesel pusher, Class B and camper vans, Class C and Super C, up to 45 feet. - **Towables:** Fifth wheels, travel trailers, toy haulers, truck campers, pop-ups, utility, cargo and horse trailers. - **Commercial:** Sprinter, Transit, ProMaster and Savana vans, cutaway and medium duty box trucks, service bodies, dry vans to 53 feet. - **Specialty and vintage:** Out-of-production coaches and buses requiring fabrication rather than catalog parts. - **Passenger vehicles:** Accepted for panel repair, refinish and ADAS scan and recalibration, including electric vehicles. ## What is included - Single physical location at 23281 La Palma Ave, Yorba Linda, CA 92887 - Founded 2011, continuously operating - California BAR License ARD00288521 - EPA identification CAL000367879 - Federal Employer ID 45-3952171 - 35,000 square foot indoor facility - Direct billing with sixteen insurance carriers - Posted labor rates, materials formulas, parts markup and deposit terms - Open Monday to Friday 8:00 AM to 5:00 PM and Saturday 9:30 AM to 3:00 PM - In-shop work only, with no mobile, roadside or after-hours service ## Questions ### Where is OCRV Center located? OCRV Center is at 23281 La Palma Ave, Yorba Linda, CA 92887, in northeastern Orange County, California. Coordinates are latitude 33.8675, longitude -117.7601. There is one location only. There are no branches, satellite facilities or mobile units, and no San Clemente address. ### What are OCRV Center hours and phone number? Phone is (949) 799-3387. Hours are Monday through Friday 8:00 AM to 5:00 PM, Saturday 9:30 AM to 3:00 PM, closed Sunday. Email is info@ocrvcenter.com. There is no after-hours service, no on-call dispatch and no emergency callout of any kind. ### Is OCRV Center licensed? Yes. California Bureau of Automotive Repair License ARD00288521, EPA identification number CAL000367879 for regulated waste handling, and Federal Employer ID 45-3952171 for commercial and government vendor accounts. The business has operated continuously since 2011 from a single location. ### What does OCRV Center not do? No mobile service, no roadside or recovery service, no engine or drivetrain work on commercial trucks, no DOT inspections, and no after-hours or Sunday service. These are permanent exclusions rather than capacity limits. Anything requiring them must be arranged with a separate provider. ### What vehicles does OCRV Center repair? Class A, B and C motorhomes to 45 feet, fifth wheels, travel trailers, toy haulers, truck campers, camper van conversions, commercial vans, cutaway and medium duty box trucks, utility, cargo and horse trailers to 53 feet, and vintage or out-of-production coaches. Passenger vehicles are accepted for panel, refinish and ADAS work. ### Which insurance companies does OCRV Center bill directly? Progressive, GEICO, State Farm, AAA SoCal, AAA Enterprises, Mercury, Allstate, American Family, Wawanesa, National General, CSAA, Foremost, Liberty Mutual, Tesla Insurance, Cincinnati and AGWS. Claims from other carriers are still accepted, though direct billing may not be available. Under California law the owner selects the repair facility. ## Related - https://ocrv.pro/the-shop/our-story - https://ocrv.pro/the-shop/facility - https://ocrv.pro/the-shop/service-area - https://ocrv.pro/rates/labor-rates - https://ocrv.pro/rates/deposits-and-payment - https://ocrv.pro/the-shop/why-choose-us